Customer Centre

At Haventree Bank, we are passionate about making your homeownership experience as easy as possible. Whether you are buying a new home or refinancing, our flexible mortgage solutions are designed to help hardworking Canadians, just like you. We understand that life doesn’t always go as planned, which is why we’ve created a variety of flexible mortgage programs to help give you peace of mind – so you can focus on the more important things in life.

Haventree Bank Cares

We have your back even when life turns upside down. A home repair shouldn’t mean stress to your family budget and losing a job shouldn’t mean losing your home.

We are here to help

Our Client Care Specialists are available to assist you from Monday to Friday between 8:30 a.m. to 8:00 p.m. Eastern Time at 1.855.272.0051 or send us an email.

We are dedicated to engaging with our customers in a just and equitable manner, and we strive to answer enquiries quickly and clearly.

We strictly prohibit any coercive behavior that involves undue pressure or otherwise taking advantage of a person.

To learn more about consumer mortgage loans, please visit the Financial Consumer Agency of Canada.